Welcome Packet

• Hooves Horseback Tour
• Mystic Mountain
• Martha Brae

Savor authentic tropical flavors in our restaurants, bars, and in-room dining. Our handcrafted menus feature the freshest seafood, spices, and Jamaican goodness.

Enjoy all your favorite premium beer, wine & inventive tropical cocktails in our bars and restaurants, including island-made Red Stripe beer and local rum.

Catch an island breeze as you set sail on our crystal-clear turquoise waters.

Our Couples' Reservations Team loves a challenge! If you find a cheaper rate elsewhere, we'll give you a $50 resort credit if we can match it. If we can’t match it – we will give you a $75 resort credit! Just one more reason we’re considered the best Jamaica all-inclusive resorts.

• Trading Places day pass at nearby Couples resort***
• Couples t-shirts
• Invitation to the Repeat Guest Dinner

Casual by day, chic by night. Lightweight cotton clothing and beach cover-ups are perfect for daytime and resort casual restaurants. Stylish sundresses and smart-looking polos make for perfect resort chic wear. For evening gourmet dining and lounging at the bar, cocktail attire is required in several of our restaurants. Sophisticated and elegant, cocktail dresses or fancy blouses with skirts/pants are suggested for women and long sleeve button downs and slacks are suggested for men; a jacket is optional. Check the ‘dining’ section of your selected resort for detailed mandatories for dining dress code. For certain activities like golf or shopping in town, appropriate attire is recommended.

Each of our resorts is located on the most beautiful stretch of Jamaica's best beaches.

The 9 Best Adults-Only All-Inclusive Resorts in Jamaica

Perfect your serve on our tennis courts, or tee off on two of Jamaica’s premier championship golf courses. Craving some fun indoors? Indulge in fun cooking classes or salsa lessons.

Celebrate New Year's Eve at Couples Negril
Click to see event details.

View our Couples Resorts Brochure. Here, you will find everything you need to know about our four spectacular resorts.

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Savor authentic tropical flavors in our restaurants, bars, and in-room dining. Our handcrafted menus feature the freshest seafood, spices, and Jamaican goodness.

Enjoy all your favorite premium beer, wine & inventive tropical cocktails in our bars and restaurants, including island-made Red Stripe beer and local rum.

Savor authentic tropical flavors in our restaurants, bars, and in-room dining. Our handcrafted menus feature the freshest seafood, spices, and Jamaican goodness.

Enjoy all your favorite premium beer, wine & inventive tropical cocktails in our bars and restaurants, including island-made Red Stripe beer and local rum.

Perfect your serve on our tennis courts, or tee off on two of Jamaica’s premier championship golf courses. Craving some fun indoors? Indulge in fun cooking classes or salsa lessons.

Catch an island breeze as you set sail on our crystal-clear turquoise waters.

Provides protection for your baggage or personal belongings when they are damaged, lost or stolen during your trip.

Up to $1,500

Explore the beautiful south coast on this in depth tour to Appleton Estate and see how the world's finest rums are made. Refresh yourself in the Y.S waterfalls then take a boat ride on the Black river and get to see some of our friendly crocodiles.

RESORT DIRECTORY

From first dance to farewell brunch, let your love take center sand the way you've always imagined.

• Hooves Horseback Tour
• Mystic Mountain
• Martha Brae

The Caribbean’s first all-inclusive unlimited spa experience in beautiful and captivating Ocho Rios.

• 226 Rooms & Suites
• 7 Restaurants & 6 Bars
• 4 Swimming Pools & 4 Jacuzzis
• Private Au Naturel Island
• Sports & Fitness Facilities
• Oasis Spa & Signature Oasis Spa Villas

Take a sea kayak, out for a leisurely open-water paddle along Jamaica’s pristine coastline.

Dive into a world of wonder with daily dives, certification opportunities, and “dive for life” options.

You dreamed, we delivered! Introducing the Caribbean’s first-ever all-inclusive spa experience located only at Couples Tower Isle and Couples Sans Souci, featuring private villas with sun terraces and plunge pools, unlimited spa services, and in-villa dining.

Explore Couples Tower Isle 
Explore Couples Sans Souci

Ever wondered what it’s like to “breathe” underwater? If you want to try scuba but aren’t quite ready for certification, this course is ideal to explore your comfort level and ”test the waters” in a swimming pool, off a beach, or from a dive boat. Although no prior experience is necessary, you must meet certain physical and health requirements and bring this required Medical Questionnaire. Didn't have time to print it out? No problem! You can fill it out when you get here prior to your activity.

Learn to prevent and manage problems in the water, and become more confident in your skills as a diver, knowing that you can help others. This challenging but rewarding course will teach valuable problem-solving skills until they become second nature.

Famous for the Jamaican bobsled team’s 1000-meter bobsled, Mystic Mountain is an adrenaline-pumping thrill. Bobsled, zipline, and waterslide through the lush rainforest.

Experience these amazing animals up close and personal at The Dolphin Cove. From swimming with dolphins to embarking on a complete adventure.

Looking for a getaway? Take advantage of a rare occupancy gap for a win-win situation! Don’t delay—book the most romantic vacation at the Caribbean's top all-inclusive oceanfront resorts with our best last-minute rates.

Plan a winter or early spring wedding and enjoy a bundle of credits for the happy couple and guests.

• $500 instant air credit
• $300 resort credit
• $100 resort credit per room within the group block

Make sure to book directly through Couples.com. You can reserve your room category and rate during any promotion and it will be guaranteed! Simply select the Couples LoveAway Plan in the payment area when booking.

A VALID PASSPORT IS REQUIRED FOR TRAVEL

Please check in advance that your passport has not expired. Due to the lengthy airport security and scanning procedures, international airport check-in is recommended at least 2 hours prior to departure time. This applies even if you have used the online check-in. Most airlines charge for checked-baggage.

MANDATORY REQUIREMENT 

All passengers are required to complete an online passenger declaration form. The online form is conveniently available at https://www.enterjamaica.gov.jm/. It is essential to complete the form ahead of time, to ensure a smooth and hassle-free entry into Jamaica.

COUPLES RESORTS LOUNGE

Upon arrival in Jamaica and clearing the customs hall, please proceed and turn LEFT at the auto doors to the COUPLES RESORTS LOUNGE and give them your name. The lounge is open as long as flights are arriving. Our staff offer complimentary refreshments and guide you to the complimentary shuttle.

JOURNEY TIME

The journey time is approximately 80 minutes to Couples Swept Away and Couples Negril. It is approximately 105 minutes to Couples Sans Souci and Couples Tower Isle. There will be a rest stop offered, if needed, en route to our adult-only resorts in Jamaica.

OFFICIAL CHECK-IN

Upon arrival at Couples, official check-in is at 4 pm / checkout is 11 am. If your room is not ready upon arrival, you can leave your luggage with concierge and proceed to enjoy all resort facilities until your room is ready.

ON FILE

You will need your passport and a credit card on file to check-in. A pre-authorization is taken for $300 per room.

EXCURSIONS AND OFF SITE ACTIVITIES

Excursions and off site activities can be reserved once at the resort with the tour desk.

PAYMENTS

US dollars are accepted as payment all over Jamaica. If you are using a credit/debit card, please contact your provider before you leave the US to advise you will be in Jamaica. We accept Visa, Mastercard, American Express and Discover.

DEBIT CARDS

Debit cards can also be used, but your bank may charge you extra International fees. Tell them you are traveling overseas.

ELECTRICAL OUTLETS

Electrical outlets are the same as US, and no adaptors are needed.

SAFES

Safes are available to secure valuables in your room.

TIPPING

Tipping is not required and is strictly forbidden. We do suggest tipping for airport transfer services as they are intermediary and are not employed by Couples Resorts.*

REPELLANT

Repellant is recommended as we are located in the Tropics.

FINE DINING

Collared shirt and full length pants or dress jeans are required for gents in our fine dining restaurant. Flip flops and tattered jeans are not allowed.**

*See FAQ page for more information.

**Check the ‘dining’ section of your selected resort for detailed mandatories for dining dress codes per restaurant.

• Trading Places day pass at nearby Couples resort***
• Choice of: Couples t-shirts, a bottle of Appleton Rum, coffee, or Jamaican sauces
• Invitation to the Repeat Guest Dinner

To get to our adult resorts in Jamaica, fly direct To Jamaica’s Montego Bay Sangster International Airport (MBJ). From the airport, Couples Resorts provides complimentary transportation to the either Negril or Ocho Rios.

Our average daytime temperature is 82°F (28°C) while average nighttime temperature is 72°F (22°C). February is the coolest month, while July and August are warmest. The turquoise blue Caribbean Sea is always warm, and refreshing, with temperatures averaging between 80°F (26.6°C) about 84°F (28.8°C).

Any of our four Couples Resorts is an idyllic setting to say "I Do." We have an array of packages for those seeking to get married for the first time or if you want to relive the moment that brought you together in the first place. Whether an intimate ceremony for two or a celebration with your closest friends, our expert Wedding Planners will ensure it will be an unforgettable moment. Visit our Wedding FAQs for more information.

Hotel check-in is at 4pm. Checkout is at 11am. We do everything possible to accommodate early arrivals and late departures. Couples Resorts requires a standard pre-authorization of $300 USD on a major credit card. We accept Visa, Mastercard, American Express and Discover for incidentals. Visit Romance Rewards to learn about member benefits you can start to earn from your very first visit to Couples Resorts including VIP gifts, invitations to our exclusive Repeat Guest Dinners, and day passes to our other resorts.

Topless sunbathing is allowed in designated beach areas:

• Couples Tower Isle: End of the pier off the main beach.
• Couples Negril: Main beach.
• Couples Swept Away: Main beach.
• Couples Sans Souci: Main beach.

Topless sunbathing is NOT allowed in all designated beach areas.

Topless is NOT permitted at or in any of our swimming pools.

All Couples Resorts properties offer scuba diving use of all of our PADI-certified equipment, included in your stay. We also offer a resort course and introductory dive—all complimentary. Please remember your diver certification cards to enjoy full dive privileges. If you have any medical condition that may require a doctor’s waiver, review the medical questionnaire. This original form, stamped by the physician/medical facility must be presented to the Water Sports Desk prior to scheduling a dive.

Certified divers enjoy daily complimentary dives.

The minimum age requirement is 18. Children under the age of 18 are only welcome on property for wedding ceremonies and must leave directly after the service.

Couples First ™ is our promise to make couples our top priority in everything we do. Thoughtfully expressed in ways large and small, you’ll sense our commitment to Couples First ™ in the service of our staff, in our one-of-a-kind settings, and in custom experiences designed exclusively for couples. Whether it’s a private beach dinner for two served by your own waiter, our complimentary "One Love" wedding package designed solely for the bride and groom, or our complimentary honeymoon package featuring a couples massage and sparkling wine, Couples First ™ is the foundation for every Couples Resort experience.

Click below to be directed to our booking engine designed exclusively for travel agents.

Download our main brochure for resort comparisons and all-inclusive offerings.

Couples Resorts Sans Souci Expands All-Inclusive Spa Experience

Embrace a Caribbean rhythm at nightly events featuring everything from steel drum bands to reggae dance classes and piano sing-alongs to beach bonfires*.
_{*Beach bonfires not offered at Couples Tower Isle.}

Celebrate New Year's Eve At Couples Swept Away
Click to see event details.

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Download our award-winning spa menu pdf for a comprehensive list of treatments, services and other details.

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You dreamed, we delivered! Introducing the Caribbean’s first-ever all-inclusive spa experience located only at Couples Tower Isle and Couples Sans Souci, featuring private villas with sun terraces and plunge pools, unlimited spa services, and in-villa dining.

Explore Couples Tower Isle 
Explore Couples Sans Souci

Dive into a world of wonder with daily dives, certification opportunities, and “dive for life” options.

Take a sea kayak, out for a leisurely open-water paddle along Jamaica’s pristine coastline.

Book directly through Couples.com during any promotion to lock in your rate and room category.

Coverage for costs incurred for treatment of a Sickness or Injury incurred during the trip. Covid 19 is covered the same as any other sickness.

Up to $25,000

Explore the rainforest, river canyon and mountains and intermittent nature walks. This tour showcases the diversity of Jamaica's landscape and history. The highlight of the tour, "inter-parish express" carries you over 35mph and across 360 meters. The experience of gliding silently through a tunnel of tree leaves and branches (Canopy) is the closest thing you will ever experience being a jungle bird.

RESORT DIRECTORY

Enjoy those first moments of forever in a destination where all the details are designed with romance in mind.

• Black River/Y.S Falls
• Chukka Canopy Zipline Tour
• Chukka Horseback Tour

Surrender to the charm and sophistication of Ocho Rios at Couples Sans Souci, where every moment is made for romance.

• 150 Suites
• 6 Restaurants & 6 Bars
• 3 Swimming Pools & 3 Jacuzzis
• Private Au-Naturel Beach & Pool
• Sports & Fitness Facilities
• Charlie's Spa & Hibiscus Oasis Spa Villas

There’s nowhere better to try this offshoot of surfing than in our calm and smooth Caribbean waters.

If you’re short on time but really want to become a diver, the PADI Scuba Diver rating might be right for you, particularly if you expect to go scuba diving primarily with a dive guide. The PADI Scuba Diver course is a subset of the PADI Open Water Diver course and is an intermediate step to earning an Open Water Diver certification.

Want to share your passion for scuba? Take the PADI Divemaster course and do what you love to do as a career while you mentor and motivate others. As a divemaster, you not only get to dive a lot but also experience the joy of seeing new divers thrive. 

Bliss is an unforgettable ride through tropical trails to an undisturbed beach. The regal horse carries you through the tropical greenery to the White Sands for a cool dip.

Experience the wonder of Jamaica’s famous luminous lagoon with a magical evening boat excursion through Jamaica’s only natural nighttime attraction.

Exchange your vows and enjoy bonus nights for you and your guests!

• Two complimentary nights for the couple with a paid five-night stay
• One complimentary night for guests with a paid four-night stay

Just make one risk-free, interest-free deposit of $100 to reserve your vacation.

• Trading Places day pass at nearby Couples resort***
• Choice of: Couples t-shirts, a bottle of Appleton Rum, coffee, or Jamaican sauces
• Invitation to the Repeat Guest Dinner

There are dozens of non-stop and direct flights available each week from major U.S. and Canadian gateways. Use the "Book Now" button on any page to search for air and hotel prices and availability or check with your travel agent or preferred airline for the most current schedules and fares.

Jamaica is on Eastern Standard Time. There are no adjustments for Daylight Savings Time. That means that during the summer months, Jamaica follows U.S. Central Time.

Yes, while our four resorts are reserved exclusively for couples, we highly recommend Idle Awhile’s three properties in Negril: Idle Awhile The Beach, The Cliffs, and The Villas, which offer a variety of accommodations ranging from guest rooms to private, full-staffed villas.

Safe deposit boxes are included in every room at all properties. Boxes are open upon arrival. Guests are able to enter their 4 digit personal code, which will be used to lock and open the safe door for the remainder of their stay. Guests with jewelry and/or cash, travel documents are advised to store all valuables in their secure place.

Couples Tower Isle, Couples Sans Souci and Couples Negril resorts have waterfront areas designated for “au naturel” sunbathing. It is intended that these designated areas are for couples only, ie. not to be used by individual guests whose partner is unwilling or unable to participate.

Couples Tower Isle's private “au naturel” island, featuring a pool with swim-up bar, is open for nude sunbathing from 9am to 5pm daily, weather permitting. The Island will close at 4pm on days when an “Island Wedding” has been confirmed. Transport by small boat to the “au naturel” island is provided.

Couples Sans Souci has a small bay, called Sunset Beach, dedicated to “au naturel” sunbathing. There is a pool, Jacuzzi, bar and grill. Sunset Beach is opened for nude sunbathing from 9am - 5pm September to March and 9am - 5:30pm April to August. Sunset Beach opens to all non “au naturel” guests at 6pm. Sunset Beach will be closed at 3pm on days when a Wedding or Private Event is scheduled.

Couples Negril, has a small semi-private beach area designated for “au naturel” sunbathing is located just off the main beach.

“Au naturel” sunbathing is NOT permitted at Couples Swept Away.

Each Couples Resorts property offers free one-hour tennis lessons each day. Lesson times can be confirmed upon arrival at your resort of choice.

Couples Resorts has a NO tipping policy because we believe that this is essential to a carefree, all-inclusive resort experience. This is one of our core policies and we do our best to control this at all four Couples resorts.

Three good reasons why:

• A portion of the room rate you pay includes a gratuity for all our staff members who assure that your stay with us is wonderful every time.
• We want to award our staff members equally, including both those who are guest facing and others who may work behind the scenes. All of our staff put in hard work and we want to ensure they are all rewarded equally.
• Most of all, we have created a wonderful resort where no guest should feel as though they are required to spend more money than they already have. This way, all guests have the same opportunity to be served indistinguishably. We wish for all guests to be treated with the same gold-standard service at Couples Resorts.

It only takes one visit to one of our four all-inclusive, oceanfront luxury resorts to understand that Couples Resorts is Where Romance Lives™. Here, your heart beats a little faster as you remember the moment your eyes first met, his first hello, her first laugh. From Ocho Rios to Negril, Couples Resorts invites you to relive every moment Where Romance Lives™.

Home of the world-famous Couples Secret Rendezvous.

Register an existing booking for bonus cash and free nights for bookings you’ve made outside of our site through the link below.

Couples Sans Souci Unveils All-Inclusive Spa Collection Expansion

Celebrate New Year's Eve at Couples Sans Souci
Click to see event details.

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

View our wedding brochure and learn more about each of our property's signature wedding and wedding package details.

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There’s nowhere better to try this offshoot of surfing than in our calm and smooth Caribbean waters.

Secure your booking with one risk-free, interest-free, deposit of $100.

Provides reimbursement to transport you to the nearest suitable medical facility to treat an unforeseen sickness or injury determined to be acute, severe or life threatening if adequate treatment is not available in your immediate area, transport you back to your point of origin (with a medical escort if recommended by a physician) following
an emergency medical evacuation or covered injury/sickness.

Up to $25,000

Ride through the beautiful Blue Hole Estate from the lush evergreen mountains to the picturesque coastline. Enjoy a Rustic trail passing the magnificent ruins of a 1700s sugar estate and mangroves. Splash along our One-Mile white sandy beach with quiet & well trained horses. No experience needed.

The All-Inclusive Guide to Your All-Inclusive Stay

Everything you need to know for an unsurpassed stay can be found in our all-new digital guest directories. Simply choose your resort below for quick and easy access to information about recreation, restaurants, spa services, island excursions, and more.

The All-Inclusive Guide to Your All-Inclusive Stay

Everything you need to know for an unsurpassed stay in Couples Negril can be found in our all-new digital guest directory. Simply download the directory below for quick and easy access to information about recreation, restaurants, spa services, island excursions, and more.

The All-Inclusive Guide to Your All-Inclusive Stay.

Everything you need to know for an unsurpassed stay can be found in our all-new digital guest directories. Simply choose your resort below for quick and easy access to information about recreation, restaurants, spa services, island excursions, and more.

The All-Inclusive Guide to Your All-Inclusive Stay.

Everything you need to know for an unsurpassed stay in Couples Sans Souci can be found in our all-new digital guest directory. Simply download the directory below for quick and easy access to information about recreation, restaurants, spa services, island excursions, and more.

RESORT DIRECTORY

• Black River/Y.S Falls
• Chukka Canopy Zipline Tour
• Chukka Horseback Tour

Revel in the intimate and laid-back atmosphere of a sanctuary designed for deep connection and relaxation.

• 234 Rooms & Suites
• 6 Restaurants & 5 Bars
• 2 Swimming Pools & 4 Jacuzzis
• Au Naturel Beach & Jacuzzi
• Sports & Fitness Facilities
• Oasis Spa

The PADI Open Water Diver course is the world’s most popular and widely recognized scuba course. To enroll in a PADI Open Water Diver course, you need to be in good physical health and have adequate swimming skills. No prior experience with scuba diving is required.

Just 30 minutes into the countryside, evergreen nature expeditions await thrill seekers. Zip above the trees, ATV through the jungle, or horseback ride through Jamaican scenery.

Discover the enchanting wonders of Green Grotto. Dive into nature's hidden gem, a world of lush greens and mystical caves. Your adventure starts here!

Couples makes it easier and more affordable to gather your group in Jamaica! Lock in your preferred dates and promotional rate in advance, plus score a free room!

• Every 11th room free for arrivals between April 15th - April 30th
• Every 6th room free for arrivals between May 1st - October 31st
• Every 11th room free for arrivals between November 1st - December 20th

Pay $100 interest-free each month. Billing will occur every 30 days until 14 days before arrival, when the balance is due*. At this time, the remaining balance owed will be charged automatically to your credit card.

*Hotel deposits are refundable up to 14 days prior to the date of arrival.

• Trading Places day pass at nearby Couples resort***
• Choice of: Couples t-shirts, a bottle of Appleton Rum, coffee, or Jamaican sauces
• Invitation to the Repeat Guest Dinner

For U.S., Canadian and U.K. citizens, a valid passport is required. All other international guests may need a visa. Please consult with your travel professional, local Jamaican consulate, or Tourism Board.

Jamaica is also now requiring that all travelers complete an online passenger declaration form before their scheduled arrival. This new requirement aims to streamline the entry process and enhance the overall travel experience for visitors to our beautiful island. It will be essential to complete the form ahead of time to ensure a smooth and hassle-free entry into Jamaica. Download the form here.

Travelers will be able to submit their application up to 30 days before their trip to Jamaica.

Jamaica uses 110 volts and 50 cycles. For guests outside the US or Canada, please bring your own adapter.

Every room enjoys air conditioning, Cable TV (except Couples Swept Away's Atrium Suites, Beachfront Suites and Premier Beachfront Suites); iron and iron board; room safe, hairdryers, and amenity kits. A mini-bar will be stocked upon your arrival with two of each Pepsi and Diet Pepsi, Ting, Ginger Ale, and Beer. Guests can order House Gin, Vodka, Whisky, Rum, and Juices including orange, pineapple, tomato, and cranberry as well as mixers like Sprite or 7UP, tonic water, soda water, sparkling wine, and red or white wine.

Our chefs are more than happy to prepare separate meals for guests with special dietary needs (e.g. celiac and other food allergies), please contact us in advance to discuss your special requirements.

The best 'tip' a guest can give a staff member is a fantastic review upon departure. On the last page in our customer service questionnaire, we encourage you to tell us about any staff member with whom you’ve had an especially great experience. We take these comment cards very seriously and will reward our staff based on their performance. Staff members who are mentioned on comment cards are included in a weekly comment report summary, which is received by all managers who are then prompted to share with the staff on property.

9 Hotels Perfect for Popping the Question

Celebrate New Year's Eve at Couples Tower Isle
Click to see event details.

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Enjoy automatic, interest-free payments every 30 days until 14 days. Hotel deposits are refundable up to 14 days prior to the date of arrival.

Provides benefits if you miss your trip departure because your arrival at the trip destination is delayed for 3 consecutive hours or more for a covered reason?

Up to $750

Club Mobay VIP departure lounge: Chic decor, complimentary snacks and drinks, free wifi and more. Providing accurate flight information is mandatory at the time of purchase of all Club Mobay VIP services and confirmation is subject to availability. If you don’t have your flight information at this time, please click the remove option and come back to add the service when your air is confirmed.

RESORT DIRECTORY

Experience the beauty of Negril at a resort where adventure ranges from serene to thrilling, just steps from your room.

• 312 Suites
• 7 Restaurants & 8 Bars
• 3 Swimming Pools & 5 Jacuzzis
• 10-acre Sports & Fitness Complex
• Oasis Spa

Casual, competitive, and always refreshing, head to the pool for a game of volleyball.

This course helps build confidence and expand open-water scuba skills through different adventure dives. You try out different specialties while gaining experience under the supervision of your PADI instructor. You’ll log dives, develop capabilities and new ways to have fun.

Walk, don’t run, for the authentic jungle bird experience. Saunter through the heart of the jungle before gliding through the flourishing canopy at over 35 mph.

Fly through the canopies of trees, trek along the sea on horseback and experience so much more on this wild Chukka Adventure.

Couples Resorts recognizes that many group events form spontaneously and signing a group contract before your guests commit can be tricky. Our "Celebrations" option takes the guesswork out of group travel. Highlights include:

• No group contract
• No group deposit
• No group cancellation fees
• Individual reservations and payments
• Any travel agent booking will apply
• Special complimentary marketing tools, including honeymoon registry, wedding website, wedding message board, and more!

To continue to provide our guests with impeccable service, Couples Resorts offers complimentary transfers to and from the Montego Bay airport (MBJ). In order to do so, we require arrival flight details no later than 7 days prior to travel. Failure to provide flight details may result in long delays and/or elimination of this included benefit. There are two ways to send us your flight details:

• Romance Rewards members can use the provide details through our Member Arrivals.
• Non-Romance Rewards members can contact our call center by emailing [email protected] or by calling 1 800 COUPLES.

Upon arrival to the Montego Bay Airport, please proceed to the Couples Resort Lounge, conveniently located outside the Immigration and Customs area. Your complimentary shuttle from Montego Bay (Sangster International) airport has been arranged as long as your flight details have been provided as per above.

• If you are staying at Couples Swept Away or Couples Negril resorts, your drive to Negril will take approximately 1 hour and 30 minutes. If you have booked at Couples Tower Isle or Couples Sans Souci, your driver will take you to Ocho Rios, about an hour and forty-five away minutes from Montego Bay.
• Guests arriving guests at Norman Manley Airport (KIN) enjoy complimentary or discounted transfers to our resorts on stays of five nights or longer.
• Guests traveling from Kingston to Couples Tower Isle and Couples Sans Souci will receive complimentary transportation.
• Guests traveling from Kingston to Couples Negril and Couples Swept Away will receive a 50% discount on the round-trip cost. The discount is $350 per couple arriving before 5:00pm Jamaican time and $500 per couple after 5:00 pm Jamaican time.
• Guests traveling from Ian Fleming Airport (OCJ) to Couples Sans Souci and Couples Tower Isle will receive complimentary round-trip transportation. Travel time from airport to resort is 15 minutes.

The Jamaican dollar is the legal tender here. We are happy to exchange currency for our guests on property. However, most merchants will accept U.S dollars or traveler’s checks, and major credit cards. Once you are at Couples Resorts, mostly everything is included in the price you have paid. All resorts are on a cashless system. Additions can be processed by credit card. Every property has an ATM machine. Please ask the front desk for the location.

Complimentary Wi-Fi access is available in rooms and most of the public areas of the resort, including the internet café, and the lobby. Our internet café is open 24-hours a day and has multiple desktop computers, internet access, and printers.

Several of our resorts offer continental breakfast in your room.

• Couples Sans Souci: Full room service from 6am - 10:30pm.
• Couples Tower Isle: Full room service from 7:30am – 9:00pm.
• Couples Negril Garden Suites and Beachfront Suites: In-room dining is offered between 6:30pm and 9:00pm; order must be placed one day in advance.

Although we do not allow tipping, we DO allow repeat guests to bring personal gifts for their favorite staff members. We love having a wonderful bond between guests and staff.

If you choose to give a gift to a staff member, our gift giving procedure at Couples is as follows: A guest who wishes to give a gift is to bring the item with a note which states To: Staff Member's Name, From: Guest’s Name/Room Number. The staff member will then take the gift with the note to management in order to receive a pass acknowledging the item being given and giving permission to the staff member to take the gift off-property to enjoy once their shift is complete! Please remember, however, that gift giving is not an expected practice at Couples Resorts and this is done at each couple's discretion.

We love having you call us your island home and we do welcome you to share a personal thank you to our staff members who have brought a smile to your face every visit whether with a hug, a fantastic review, etc.

• Trading Places day pass at nearby Couples resort***
• Invitation to the Repeat Guest Dinner on all your repeat visits
• Earn a $25 resort credit for every couple you refer to stay at Couples Resorts

My Trip to Jamaica, Part Three: The Critters

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Casual, competitive, and always refreshing, head to the pool for a game of volleyball.

Reimburses reasonable additional expenses such as hotel expenses if you are delayed 12 consecutive hours while en route to or from your trip, or during the course of your trip, due to a covered reason, including being quarantined.

Up to $2,100 ($150/Per Day)

Swim with the dolphins and enjoy the thrill of interacting with these amazing animals, take a glass bottom-kayak and Jungle Trail walk. On this offshore excursion, you may experience a dorsal pull or a foot push. Enjoy a kiss or try a dance.

Dive into a sea of splendor with our exceptional scuba diving program.

Rev up your adventure with Chukka's ATV Quad experience! Conquer rugged trails and lush forests in an adrenaline-pumping ride!

Walk in Bob Marley's footsteps and immerse yourself in the vibrant culture of this legendary destination. Experience the heartbeat of reggae music in its birthplace.

There are more direct daily flights from the U.K. to Jamaica than any other European cities. Contact Couples Resorts' UK/Europe representation company, Group Promotions, for the latest schedules and fares.

Tel [+44] 1582 794420
Fax [+44] 1582 792112
[email protected]

Beach access and grounds of our resorts are patrolled by a contracted security company. If you wish to go off exploring the island, we will arrange for a guide who is familiar with Jamaica to escort you. Such excursions may be arranged through the resort’s tour desk for an additional charge. All guest rooms have electronic or key locks and an in-room safe.

Couples Resorts offers laundry and dry cleaning service for a modest fee. Price lists and laundry bags are provided in every room.

The Couples Resorts brand exists to promote romantic one-on-one experiences for couples looking to reignite their passion in an idyllic, amorous island setting. All rooms are double occupancy unless you are traveling as part of a contracted group. In such an event, single occupancy rooms may be requested, subject to availability, with the implicit understanding that there is no rate reduction or discount. Double occupancy rates will apply.

My Relaxing Trip to Jamaica, Part One

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Dive into a sea of splendor with our exceptional scuba diving program.

Protects the unused, non-refundable prepaid payments for the travel arrangements you purchased for your trip in the event you need to cancel. (See link to plan details below for a full list of covered reasons).

Up to 100% of the non-refundable Trip Cost

The mission of ISSA TRUST FOUNDATION is to provide a system of prevention, health promotion and education for the people of Jamaica. For more information issatrustfoundation.com

Grab some snorkel gear and prepare to be awed by a world of wonder just below the surface.

The authentic Jamaican experience awaits you at Rick’s Cafe. Enjoy breathtaking sunsets, cliff jumping, and live Reggae 365 days a year.

Visit Jamaica’s capital and explore historic Spanish Town, the Bob Marley Museum and the stunning views from the hills of Kingston. Shop local crafts and a wide selection of duty-free treasures.

A private car transfer is available from Sangster International Airport in Montego Bay or Kingston International to any of our Jamaican resorts. To make arrangements, email [email protected] or call 1-800-Couples and choose option 4.

Tap water in Jamaica is safe to drink.

In case of minor illness or injury, all Couples Resorts have a nurse on property during regular office hours, free of charge. In the event of a more serious matter, there is a doctor on call 24-hours a day. Additional charges may be applied if doctor is called or prescription is required. Vaccines are not required to travel to Jamaica. Please contact your doctor for more information and recommendations.

From time to time, Couples Resorts may introduce various promotional offers which include resort credits. A resort credit can be applied to room category upgrades (subject to availability), spa and salon services, private dinners, photos, and photo packages from resort photographers, telephone charges dialed from room, Chairman's wine list, night snorkeling, gift shop, or romance packages. Resort Credit is non-transferable, non-redeemable, and expires at check-out.

Planning for Relaxation

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Grab some snorkel gear and prepare to be awed by a world of wonder just below the surface.

Reimburses for unused, non-refundable land or water travel arrangements plus additional transportation cost to join, rejoin, or transport you to the originally scheduled return destination of your trip (see link to plan details below for a list of covered reasons).

Up to 100% of the non-refundable Trip Cost

Kick off your stay with a bottle of sparkling wine and a sweet plate of petit fours.

Skim smoothly over the waves on water skis or wakeboard from behind one of our high-powered boats.

Embark on an exhilarating voyage! Sail through stunning waters, and revel in the lively Jamaican atmosphere on the Chukka Catamaran Cruise.

Drift along the scenic river and let the tranquil beauty of nature surround you. Experience the perfect blend of relaxation and excitement

A wheelchair accessible van can be arranged upon request from Sangster International Airport in Montego Bay or Kingston International to any of our Jamaican resorts. To make arrangements, contact our reservations department at 1-877-793-1913.

We comply with Jamaican law directives in regard to Jamaica's smoking policy. Therefore, we do not allow smoking under any roof, which includes room balconies. We do have designated smoking areas at each resort.

Read Hurricane Policy »

In case of a hurricane approaching Jamaica, Couples Resorts will post advisories on the Message Board.

20 Best Luxury All-Inclusive Resorts in the Caribbean

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Skim smoothly over the waves on water skis or wakeboard from behind one of our high-powered boats.

Taste the tropics with our vibrant array of fresh, succulent tropical fruits.

Our steady Caribbean breezes create the perfect conditions for wind surfing.

A cascading aquatic haven, Chukka Mayfield Falls is a sanctuary of Jamaican beauty. Soak in nature with the relaxing waterfalls, or lounge in more than 21 natural jacuzzis.

Drift down the beautiful Martha Brae River on a 30-foot handmade bamboo raft. Accompanied by a personal guide, explore a three-mile stretch that weaves through dense jungles in Jamaica’s Trelawny Parish.

Usually this departure tax is already included in your airline ticket or vacation package (approximately USD$30). Please check with the airline or your travel agent. If this fee is not charged prior to your trip, you will need cash to pay the departure tax at Montego Bay airport.

Romance Rewards members can visit nearby Couples Resorts (Couples Swept Away / Couples Negril) and (Couples Sans Souci / Couples Tower Isle) using the "Trading Places" pass. Visiting days are Mondays, Wednesdays or Fridays, morning departures and afternoon returns no later than 4pm, and include food, drink and property activities. "Trading Places" are subject to availability, one time per stay. Visit Romance Rewards for more details and to register for our rewards loyalty program.

10 Perfect Pre-Holiday Island and Coastal Escapes

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Our steady Caribbean breezes create the perfect conditions for wind surfing.

A resort credit can be applied to room category upgrades^*, spa and salon services, private dinners, photos and photo packages from resort photographers, telephone charges dialed from room, general manager's special wine list, night snorkeling, gift shop or romance packages.

_{*subject to availability}

Dive into Jamaica's premier fishing experience! Cast your line, reel in a diverse array of fish, and craft memories that will endure.

Enjoy the serene beauty of Jamaican waters and picturesque surroundings on a memorable adventure aboard our Couples Catamaran.

Information on travel protection, deposits, or cancellations can be found here: Couples Resorts Policy »

Couples Resorts is offering benefits included with our Travel Protection Plan. This place includes non-insurance Cancel for Any Reason waiver and insurance benefits including Trip Cancellation, Trip Interruption, Trip Delay, Medical Evacuation and Repatriation of Remains, and Accident & Sickness Medical Expense. Covid is treated as any other sickness. Travel Protection Plan benefits, limits, and provisions may vary by state/jurisdiction and not all coverage is available in all states. The Travel Protection plan is not available to residents of the state of New York. Residents of the state of New York may purchase the Cancel for Any Reason waiver separately. Please contact Couples Resorts @ 1-800-COUPLES for information on purchasing the Cancel for Any Reason Waiver.

Learn more here »

Couples Sans Souci Will Soon Unveil its $12 Million Renovation

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Certificate for a choice of value towards spa treatment.

Experience a magical evening boat excursion through Jamaica's famed Luminous Lagoon, a natural wonder that comes alive at night.

Explore the beautiful south coast on this in-depth tour to Appleton Estate, where some of the world's finest rums are made. Refresh beneath the Y.S. Waterfalls, take a boat ride on the Black River and get set for a crocodile encounter.

Every room comes with a standard telephone. You can reach people outside of Jamaica by using the phone and a phone card. Direct phone numbers for the Resorts are:

• Couples Tower Isle: 876.975.4271
• Couples Sans Souci: 876.994.1206
• Couples Negril: 876.957.5960
• Couples Swept Away: 876.957.4061

Wi-Fi is available on property at no extra cost, however, please be sure to check for appropriate signal before sending text messages.

JAMAICA’S COUPLES SANS SOUCI UNDERGOES $12 MILLION RENOVATION

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Have your bed and room decorated with rose petals, a chilled bottle of sparkling wine and scented candles.

Journey through the lush greenery and wildlife of Black River, Jamaica’s longest navigable river, before cooling off in the waters of Y.S. Falls —Tarzan would be jealous.

Bobsled down Mystic Mountain on this thrilling trip to one of the island’s top attraction

Day passes for friends/family are limited and subject to availability.

Current rates for Couples Resorts:

• Wedding Ceremony Only Pass — $50 per person
• Half day pass [10:00am - 6:00pm] or Evening Pass [6:00pm - 1:00am] — $100 per person
• Full day pass [10:00am - 11:30pm] — $200 per person

Couples Sans Souci to complete multi-million-dollar makeover in December

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

A one stop tour site for several different tours. Situated in the heart of the country side only a mere 30 minutes away.

Wade in the waters with playful dolphins and beautiful marine creatures at Dolphin Cove Negril. Play & mingle with the marine life in their natural Caribbean lagoon.

Bike through Jamaica’s highest mountain range, zip glide through the rainforest and finish your adventure with a dip in a cool cascading waterfall.

Sneak Peek at $12 Million Reno of Couples Sans Souci

Enjoy $150 in resort credit to spend on whatever makes your stay magical: wines, gifts, spa treatments, or dining experiences.

Evoke tropical serenity with a Coconut Candle, Caribbean Incense, and cherish memories with our Couples key ring.

Traverse across land and sea by horseback, from the mountains down to the coast. Pass the ruins of a 1700s sugar estate before trotting into the warm Caribbean.

Discover the ultimate angling experience at Shalton Whyte Fishing. Nestled in the heart of serene waters, our haven promises unforgettable moments on the line.

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Sail away into the sunset aboard your own private boat with an experienced crew.

Get ready for an unforgettable journey through the heart of Jamaica! Embark on a captivating tour around Ocho Rios, where every turn reveals a new adventure.

12 of the Best Couples Trip Destinations

Share a romantic dinner with that special someone under the stars on the beach or in the garden. Dinners are offered each day on the beach, tree-house or in the garden gazebo, between 6:15pm and 7:30pm.

9 of the most romantic hotels for Valentine's Day in the Caribbean

Head to Negril's favorite spot for sunset drinks, cliff diving, and live reggae music.Drinks not included^*

Couples San Souci will undergo a $10M renovation

Add a Beautifully Arranged Bouquet of a Dozen Roses to your romantic stay with us.

My 7 Favorite All-Inclusive Resorts In Jamaica

The evening is when the reefs come alive, corals open up like flower gardens with shrimp scampering about them like honeybees. The night comes alive as the nocturnal marine life wakes up to pick up where the day shift reef inhabitants left off. Anybody who has gone out at night will tell you that it is a whole different world beneath the waves at night.
Dive certification required.

Couples Sans Souci to undergo $10 million makeover

The perfect way to spend time with someone you love. Indulge in the soothing benefits of a full body Swedish massage, while lying side by side.

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A massage classic. This popular technique applies long, even strokes to soothe aches and pains and relieve stress throughout the entire body.

Luxury Hotels Celebrating National Yoga Month

Elevate any occasion with our beautifully designed assorted fresh blooms, bringing the vibrant colors and scents of the tropics to you.

Couples Resorts launches a new booking engine for travel advisors

Couples Resorts Unveils New Travel Agent Booking Portal

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Couples Resorts to Reopen July 1

From Jamaica, a Spotify Playlist “For Two”

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Jamaica’s All Inclusive Couples Resorts Implements Employee Relief Plan

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Couples Sans Souci Plans Extensive Renovations For Summer 2020

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Couples Tower Isle resort has a private beach where you can tan or swim in the nude.

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Couples Resorts Jamaica Receives Four Golden Apple Awards

Couples Resorts Jamaica Offers New CBD Oil Massage

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Couples Resorts to Host Anniversary Soiree in October 6-8, 2017